Privacy And Policy
EduPhones ("we", "us", or "our") values the privacy of our users ("you", "your"). This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
1. Information We Collect
We collect the following types of information from you when you use our products or services:
a. Personal Information
1. Name
2. Contact details (email address, phone number)
3. Billing information
4. Address (for delivery purposes)
b. Device Information
1. Device model and specifications
2. Serial numbers
3. Software versions
4. IP address and usage data
c. Usage Data
Apps installed and usage patterns (to monitor study-related activities)
Browsing activity on Google Chrome (only for study-related content)
Logs related to system updates and device performance
2. How We Use Your Information
We use your personal and device information to:
Provide and deliver our services, including installing and managing educational apps.
Ensure compliance with our device restrictions (e.g., no games, educational content only).
Monitor device performance and troubleshoot any issues.
Improve our products and services based on customer feedback and usage patterns.
Notify you of updates, services, and offers relevant to your device.
3. Sharing of Information
We do not share your personal information with third parties, except in the following circumstances:
Service Providers: We may share data with trusted partners who assist us in delivering services, such as mobile device management (MDM) providers, but only for the purpose of supporting EduPhones' operations.
Legal Obligations: We may disclose your information if required by law, court orders, or other legal processes in compliance with the Indian legal system.
Business Transfers: In the event of a merger or acquisition, your data may be transferred to the new owners.
4. Data Security
EduPhones takes the security of your personal data seriously. We implement reasonable security practices as required by the Information Technology Rules, 2011, including:
Encryption of sensitive data
Regular security audits and system updates
Restricted access to personal information, ensuring only authorized personnel can handle it
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once the purpose is fulfilled, your information will be securely deleted or anonymized.
6. Your Rights
As a user, you have the following rights regarding your personal data:
Access: You can request a copy of the personal data we hold about you.
Correction: You can ask us to correct any inaccurate or incomplete information.
Deletion: You may request the deletion of your personal data, subject to legal obligations.
Withdrawal of Consent: You can withdraw your consent for the processing of your personal data at any time by contacting us.
7. Third-Party Services
Our devices may include access to third-party educational services like Byju's, Vedantu, and PW. These services are governed by their own privacy policies, and we encourage you to review them. EduPhones is not responsible for the privacy practices of third-party apps.
8. Cookies
We may use cookies or similar tracking technologies to improve your browsing experience on our website. Cookies help us analyze how users interact with the website and provide personalized services.
9. Changes to the Privacy Policy
EduPhones may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes will be communicated to you via email or notifications.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: bax@hacxbax.netlify.app