EduPhones Terms and Conditions

1. Agreement to Terms

By purchasing or using EduPhones products and services, you agree to these Terms and Conditions. These terms are legally binding and comply with the Indian Information Technology Act, 2000 and other applicable laws in India. If you disagree with any part of the terms, you should not use our products or services.

2. Product Description

EduPhones provides mobile devices pre-installed with educational apps and restricted access to non-educational content. The device is designed for educational use only, and customers cannot install or remove apps independently.

3. Use of the Device

EduPhones devices are strictly for educational purposes. Non-educational apps or content, including games, are restricted. Any modifications or attempts to bypass the device’s restrictions will void the warranty and may result in loss of support. The user is prohibited from tampering with or altering any security settings. Only authorized personnel from EduPhones can modify or update the device settings.

4. Installation of Subscription-Based Apps

Subscription-based educational apps such as Byju’s, Vedantu, and PW (Physics Wallah) are not free, and customers must bear the subscription costs. EduPhones may offer installation of these apps upon request for a service fee, which will be charged in addition to the subscription fee of the respective app. By requesting the installation of these apps, the customer agrees to the service fee as detailed at the time of purchase.

5. Pricing and Payment

The price of each device is as specified on the EduPhones website and may be subject to change. All payments must be made in full before the product is shipped or delivered. Accepted payment methods include cash and upi . Annual fees for software licenses, mobile device management services, and any subscription renewals will be communicated in advance and must be paid as per the specified timelines.

6. Warranty and Returns

EduPhones offers a 1-year limited warranty for manufacturing defects in accordance with Indian Consumer Protection Act, 2019. This warranty does not cover: Physical damage caused by the customer. Software tampering or unauthorized repairs. If a defect is found within the warranty period, EduPhones will repair or replace the device free of charge. Returns: Customers may return the product within 14 days of purchase, provided the product is unused, in its original packaging, and accompanied by the original invoice. Return shipping fees will be the responsibility of the customer.

7. Software and Device Management

EduPhones uses Mobile Device Management (MDM) software to remotely manage devices, ensuring security, app management, and regular updates. Customers agree not to remove, disable, or tamper with the MDM software. Doing so will void the warranty and could lead to service termination. EduPhones retains full control over which apps and services are installed on the device. This is to ensure the educational nature of the device is maintained.

8. Data Protection and Privacy

EduPhones complies with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the IT Act, 2000, and ensures that your personal data is protected. We collect, store, and process personal data in accordance with our Privacy Policy Read now. Data related to your device usage may be collected for device management and service improvement purposes.

9. Limitation of Liability

To the maximum extent permitted by Indian law: EduPhones will not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the device. EduPhones is not responsible for any third-party content, services, or subscriptions accessed through pre-installed apps on the device.

10. Dispute Resolution and Governing Law

Any disputes arising from these Terms and Conditions will be subject to arbitration under the Arbitration and Conciliation Act, 1996. The seat of arbitration will be in [your city], India. These Terms and Conditions are governed by the laws of India, and any legal action will be subject to the exclusive jurisdiction of the courts in [your city], India.

11. Modifications to the Terms

EduPhones reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. You are responsible for reviewing the terms periodically.

12. Contact Information

For any questions regarding these Terms and Conditions, please contact us: Email: bax@hacxbax.netlify.app